Frequently Asked Questions

Frequently Asked Questions

Question 1

Are there trade-in discounts provided if I already have an existing system?

Yes, trade-in discounts are provided per unit of your existing hardware.

Question 2

Is there a refund policy?

Used goods are not refundable. However if there are breakdowns during the warranty period, we will offer a 1-to-1 exchange.

Question 3

Can your hardware be linked to my existing HR/Payroll system?

Yes, all our hardware is interfaceable with other HR/Payroll software.

We will need to be in touch with your existing vendor to perform the interface.

Question 4

Can I arrange for a demonstration of the product, or have a site inspection?

Yes, we provide non-obligatory demonstrations and site inspections.

We recommend this to have a better understanding of your requirement and site layout.